Friday, November 03, 2006

Online Grievance System. - Govt of India..



Can you imagine this happening in INDIA?

Government of India has a online Grievance forum at
http://darpg-grievance.nic.in/


The government wants people to use this tool to highlight the problems
they faced while dealing with Government officials or departments like
Passport Office, Electricity board, BSNL/MTNL, Railways etc etc.


I know many people will say that these things dont work in India, but
this actually works as one of our colleague in CSC found. The guy i'm talking
about lives in Faridabad. Couple of months back, the Faridabad Municipal
corporation laid new roads in his area and the residents were very happy
about it. But 2 weeks later, BSNL dugged up the newly laid roads
to install new cables which annoyed all the residents including this guy.
But it was only this guy who used the above listed grievance forum to
highlight his concern. And to his surprise, BSNL and Municipal corporation of
faridabad was served a showcause notice and the guy recieved a copy of
the notice in one week. Government has asked the MC and BSNL about the goof
up as its clear that both the governent departments were not in sync at
all.


So use this grievance forum and educate others who dont know about this
facility. This way we can atleast raise our concerns instead of just
talking about the 'System' in India.


LEMON JUICE - quite interesting

The local bar was so sure that its bartender was the strongest man
around that they offered a Rs 10,000 bet. The bartender would squeeze a
lemon until all the juice ran into a glass, and hand the lemon to a
patron. Anyone who could squeeze one more drop of juice out would win
the money. Many people like weight-lifters, wrestlers, body builders,
etc had tried over time, but nobody could do it.
One day this scrawny little man came in, wearing thick glasses and a
safari suit, and said in a tiny, squeaky voice, "I'd like to try the
bet."
After
the laughter had died down, the bartender said OK, grabbed a lemon, and
squeezed away. Then he handed the wrinkled remains of the rind to the
little man.
But the crowd's laughter turned to total silence as the man clenched his
fist around the lemon and 5-6 drops fell into the glass. As the crowd
cheered, the bartender paid the Rs 10,000, and asked the little man,
"What do you do for a living? Are you a lumberjack, a weight-lifter, or
what?"
"No," replied the man.

"I work as a manager in a BPO. "